Shipping Information

Thank you for shopping with us! This Shipping Policy outlines the terms and conditions for the shipment of orders placed.

Shipping Details

Processing Time: 1-2 business days

Standard Shipping Time: 3-7 business days

Express Shipping Time: 2-5 business days

Tracking Information: 1-2 business days

Please note, during peak season, there may be some slight delays, so hang tight while we prepare your products:)

Order Processing:

  • All orders are subject to verification and approval before shipment.

  • Once your order is successfully processed, we aim to dispatch it within 24 hours. Please note that processing times may vary during peak seasons and promotional periods.

  • Orders received on weekends or public holidays will be processed on the following business day.

Shipping Rates:

  • The shipping cost will be displayed during the checkout process before you confirm your order.

  • We may offer free shipping promotions for specific products or order values. Such promotions will be clearly communicated on our website.


Order Tracking:

  • Once your order is shipped, you will receive a confirmation email.
    After 3 business days, you will then receive a tracking number and instructions on how to track your package. 


Delivery:

  • Deliveries are made to the shipping address provided during the checkout process. Please ensure that the address is accurate and complete to avoid any delays or mis delivery.

  • Delivery times may vary depending on the destination and shipping method chosen during checkout. Please note that any statement regarding deliveries before certain holidays is not guaranteed and is only an estimate based on previous shipments to your area. In the case of late packages, we are not held responsible for this.

  • If you are not available to receive the package, a delivery notification may be left, and you may need to arrange for redelivery or pick up from a designated location.

  • We are not responsible for any additional fees, customs duties, or taxes that may be imposed by the destination country. It is the customer's responsibility to be aware of and comply with any applicable import regulations.

  • Our guaranteed shipping deliveries are based on estimates of the past 150 orders in your postal code and we are not responsible in the case of late deliveries for special events or holidays.


Order Modifications and Cancellations:

  • Once an order has been placed, modifications or cancellations may not be always be possible. Please review your order carefully before confirming the purchase. Although we will always try our best and in most cases be able to alter your order before it has been processed.

  • If you have any concerns or need assistance with your order, please contact our customer support team, and we will do our best to assist you.


Changes to the Shipping Policy:

  • We reserve the right to modify or update this Shipping Policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website.

  • It is your responsibility to review this policy periodically to stay informed about any changes.


If you have any questions or need further clarification regarding our shipping policy, please contact us.