Warranty
We offer a warranty for physical exchanges if your product is faulty due to manufacturing issues.
Conditions:
- Faulty products must pass inspection and cannot be replaced for customer-caused issues.
- One warranty claim is allowed per item.
How to File a Warranty Claim:
Contact us at thirmik.cs@gmail.com with:
- Order Number
- Name
- Date of purchase
- Reason for claim
- Supporting photos or videos