Warranty

We offer a warranty for physical exchanges if your product is faulty due to manufacturing issues.

Conditions:

  • Faulty products must pass inspection and cannot be replaced for customer-caused issues.
  • One warranty claim is allowed per item.

How to File a Warranty Claim:

Contact us at thirmik.cs@gmail.com with:

  • Order Number
  • Name
  • Date of purchase
  • Reason for claim
  • Supporting photos or videos